Private Policy

Order Placement

When you choose to place an order with us, we collect your personal details to process and send your order, as well as to validate your purchase. These details will include your name, email address, billing address, delivery address and contact telephone number. These details will be retained by us for a period of one year to identify you in the event of a re-order and help protect us against fraudulent transactions. Any details will be held securely on our server during this time but you can request amendment or deletion of these details at any time prior to that.

Our website is protected by Security Socket Layer (SSL) technology to ensure the submission of your personal details and your payment transactions are completely secure. Our online payment processing is handled by Stripe and Paypal, these are the world’s leading providers of financial technology services and secure payment software. This means you can pay for your wine in the knowledge that all details submitted are completely safe and secure. The name and address you provide in your billing details will be verified against the details held by your card provider to validate your payment.

Signing Up

You may wish to register an account with Wine Aid, to save your personal details for future orders, track an order, review your order history, or avail of other functionality offered. Please ensure that your account password is known only by you. If you think someone else has obtained your password, you can contact us so that we can reset your password or suspend your account.

Wine Aid’s Newsletter

You can choose to be on our newsletter mailing list, for the latest special offers, deals, new arrivals and exclusive discounts. This is entirely voluntary and we treat your permission to be contacted as a huge privilege. You can unsubscribe at any time.

Your right to request data and its removal

Any personal data held by Wine Aid will never be shared with third parties.

You can request a copy of any personal data held in your name and request its amendment or deletion at any time, we will do this immediately. You have the option to refuse any marketing material, and to be removed from our newsletter list, at any time.

If you have any concerns over your privacy, or are having trouble removing yourself from our contact list, please write to us through one of the contact options below. We will treat your enquiry with the highest priority.

Site operator and contact details

This website is operated by Innovative Wine Solutions Ltd, incorporated in Ireland, company number 467428.

We can be contacted by post, email and telephone as detailed below.


Wine Aid, First floor, Harmony Court, Harmony Row, Dublin 2



+353 86 225 1626